Purchase Policy

GVNTMC thanks our customers for their interest in our products. To place an order, customers can choose one of the following methods:

1. Online Purchase
Customers can select products and place orders directly on our website. We will contact you to confirm the order immediately after receiving it.

2. Purchase via Phone
Customers can call our Hotline: 028. 6251.5094 - 091.970.4433 for purchase consultation.

Payment
We accept payment via:

  • COD (Cash on Delivery) – Pay upon receiving the products.

Delivery Time
After receiving your order, we will contact you within 24 hours to arrange delivery.

  • Orders within Ho Chi Minh City and Hanoi can be delivered within 24 hours from the time we receive the order.

  • Orders outside the city may be delivered within 7 days from the order confirmation date.

Invoices
Our company will issue and send VAT invoices to customers/distribution partners who require official invoices. If you need an invoice, please contact our hotline 028. 6251.5094 - 091.970.4433 for assistance.

Return & Exchange Policy
To ensure our customers’ rights when using GVNTMC products, we will replace any products that have manufacturing defects with new ones.